Contract: Service Contract (SC6)
Duty Station: Gaziantep, Turkey (with regular
travels to the field)
Duration: Till 31.12.2014 (extendable)
Accountabilities: Under the
direct supervision of Head of Sub Office the Senior Information Technology
Assistant will be responsible for the following duties:
1.
Guide, train and supervise staff maintaining inventory of material
and/or database of information, such as, computer related equipment,
communications equipment, website content, training material
2.
Guide, train and supervise staff maintaining logs or archives of
information, such as computer related logs, trouble tickets, directories,
website publications, registries, data warehouses, reports
3.
Deploy and/or disseminate standard material, such as, computer
hardware and/or software, applications, programs, directories, telephony, web
content, publications, database content, training material
4.
Maintain systems and equipment by carrying out specialized tasks
and supervising staff carrying out routine tasks, such as backing up data,
monitoring network and systems, servers and peripherals, running systems
diagnostics, patch management and system optimization, removing viruses and bad
data
5.
Monitor systems, databases and applications for servers and
clients
6.
Resolve a variety of problems and/or assist in resolution of
problems by identifying and forwarding issues to the appropriate person
7.
Maintain web pages, electronic documents, statistical databases;
maintain Information and Knowledge Management (IKM) applications and procedures
and provide support to IKM users
8.
Train and support users of technology and systems, such as
audio/videoconferences, meetings, databases, registries, networks
9.
Evaluate, develop, and recommend procedures for best ICT
practices. Participates in discussions on new/revised procedures and practices;
interprets and assesses the impact of changes and makes recommendations on
follow up actions
10.
Perform other related duties as required.
Expected Results:
Well
organized, reports and/or records, put together independently with only general
guidance. Well organized work with accurate information and databases;
efficiently supervised team of support staff or work unit.
Minimum qualifications:
Education:
Secondary school education supplemented by technical training in
electronic or telecommunications, computer technology or other related field.
University Degree in Computer Sciences, Information Technologies is desirable.
Experience:
At least five years of progressively responsible job related
experience in information technology or telecommunications or information
management, such as, WAN/LAN networking, operating systems, telephone services,
radio unit, web design, registry or similar.
Some experience in client support, such as, a Help Desk or User
Support Unit, web design team, telephone maintenance service, e-marketing
group, hotline, or similar and
Knowledge:
Training and/or experience utilizing computers, including word
processing, spreadsheet and other standard WFP software packages and systems
and general knowledge of UN system policies, rules, regulations and procedures
governing human resources administration is an asset.
We are looking for national
candidates for the position.
Preferably candidates who are residing in
location or surrounding areas.
Female candidates are encouraged
to apply.
Only short -
listed candidates will be contacted.
